Your secret is safe with us.

Before you confirm your order, we suggest that you familiarize yourself with some important points on how we handle Discreet Shipping at Room4Play. If for any reason you do not find the information you are looking for, please contact us at info@room4play.com and it will be our pleasure to assist you.

Discreet Shipping
We take great care when packing your items and making the package confidential to you. There is no company name, logo or website link indicated on the shipping label. The only information that will be visible is the return address.

Shipping Carriers

Depending on the delivery destination and the type of shipping service selected, your package will be sent either through Canada Post or UPS.

Our shipping fees

All orders are subject to a flat shipping rate based on the destination country. This means that no matter how many items you purchase, you will always end up paying the same shipping fee for a specific destination. To save yourself some of that hard earned cash, we suggest purchasing several items in one order rather than splitting them into many small orders. Free shipping is available for orders with a total value above 80$, also indicated on our home page, and is applicable only to customers residing in North America. At all times, any applicable shipping fees will always be calculated and displayed for you, prior to finalizing your order on the checkout page.

Shipping time

All orders are shipped within 24 hours of the order confirmation and payment with the exception of orders made on Fridays. These will be processed the following Monday.

Shipping to North America

For most North American destinations shipping time is between 5-7 business days, depending on which shipping service is chosen during the checkout process. Please note that shipping to destinations outside of continental U.S. such as but not limited to: Puerto Rico, Virgin Islands, Hawaii or Alaska may require longer shipping times and incur additional shipping costs. Please contact us for additional shipping information in this matter.

 Shipping Internationally

International shipping times average between 10-25 business days depending on the delivery destination and the shipping service chosen during the checkout process. Please keep in mind that various international holidays may delay shipping time for your package.

 Weekends and Holidays Shipping

Our shipping carrier offices do not operate during weekends and holidays therefore we will not ship any orders made after 3:00 PM Eastern Standard Time on Fridays until Monday next week.

 Overnight and Express Shipping

Express shipping policy is the same as for weekend/holiday shipping. We do not offer overnight shipping.

 Shipping to P.O. Boxes

We strongly recommend that you provide us with a physical address since shipping to P.O Boxes may take longer. Any deliveries to P.O. Boxes will have to be shipped through Canada Post since UPS does not provide such services. Here are some tips on how to provide us with the proper information for P.O Box destinations.

 

  1. ADDRESS: Please provide ONLY the P.O. Box number
  2. CITY: Provide the city in which the P.O. Box is located
  3. ZIP CODE: Provide the zip code where the P.O. Box is located
  4. STATE: Provide the state where the P.O. Box is located
  5. COUNTRY: Provide the Country where the P.O. Box is located

 Important Information

By visiting and using our website you, as a client agree to our terms and conditions and shipping policy. We reserve the right to refuse the process of any orders for which we find the payment or any other activity to be fraudulent. It is the responsibility of the client to pay for any additional taxes, tariffs duties or fees imposed by their individual country regulatory agencies.

 

 



 

 


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